Psallo Product Strategy

From Individual Discipleship to Corporate Growth in Worship

A comprehensive 24-month product roadmap transforming a worship learning platform into a central hub for worship, team preparation, collaboration, and spiritual growth.

7,000
Current Accounts
280K
Target Churches
4X
LTV Increase (1-seat → Team)
24
Month Roadmap

The Challenge

How should a worship education platform grow to become indispensable for church teams while maintaining its unique spiritual formation positioning?

📱
Mobile Gap
60% of worship activity happens mobile (backstage, soundcheck), but current platform is desktop-centric. Losing engagement during high-intent moments.
Critical Priority
👥
Collaboration Friction
1,480 multi-seat accounts can't coordinate within the platform. Teams forced to use email/Slack/text for what they learned on Psallo.
High Impact
🎯
Search Overwhelm
750+ songs with no intelligent recommendations or personalized onboarding. New users drop off after signup.
Quick Win
🏢
Enterprise Readiness
80 large accounts (11+ seats) lack admin dashboards, SSO, and integrations. Leaving revenue on table.
High ACV

Interactive Visualizations

Explore the strategy through interactive timelines, customer segments, competitive analysis, and architecture diagrams

Roadmap Overview

Three phases balancing quick wins with strategic bets over 24 months

Phase 1
Foundation & Quick Wins
Months 0-6
  • ✅ Mobile-responsive web experience
  • ✅ Team planning & setlist builder
  • ✅ Analytics foundation
  • ✅ Onboarding personalization
  • ✅ Content search improvements
Phase 2
Growth & Differentiation
Months 6-12
  • 📱 Native mobile apps (iOS & Android)
  • 🎼 Rehearsal & practice tools
  • 🔗 Integration platform (Planning Center)
  • 📊 Admin dashboard & team management
  • 🤖 AI-powered recommendations
Phase 3
Scale & Innovation
Months 12-24
  • 🎨 Creator marketplace & platform
  • 🏢 Enterprise suite & white-label
  • 👨‍🎓 Youth worship expansion
  • 🎭 Worship arts (production, visuals)
  • 🌐 Platform ecosystem

Skills Demonstrated

This case study showcases comprehensive product management competencies

Product Strategy Customer Research Data & Metrics Prioritization Roadmap Planning Stakeholder Management Business Acumen Competitive Analysis Technical Architecture
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This is a strategic product case study. Psallo is a real product by The Worship Initiative; this roadmap was developed as a portfolio demonstration of product thinking and strategy.

© 2025 Moses Ondeche | View on GitHub